800-448-8979

Get a Quote
FIND A DEALER

ROLL UP DOORS

Support Center

Installation instructions
How-to videos
Maintenance
Safety Guidelines
Spring Replacement

ROLL UP DOORS

Installation instructions

944

944WL

977

977WL

988

988WL

Rack Lock Installation Guide

ROLL UP DOORS

How-To Videos

Support Center

Maintenance

It is important to keep your Trac-Rite door looking and operating like new. Below are several helpful hints to maintain your door.
Inspection
  • Visually inspect the entire door monthly for general cleanliness and ease of operation.
  • Inspect the guides and curtain for wear and/or accidental damage.
  • Inspect doors for loose fasteners, anchor bolts, and damaged or missing parts.
  • If the door is equipped with a chain hoist mechanism, inspect it for missing parts.
Cleaning
  • No specific cleaning procedures are required for your door. Clean as needed following good housekeeping practices.
  • Periodically clean any accumulated dirt from guides. Remove any debris from the guide channels at the floor.
Lubrication

Lubricate the following every six months, or more often in dusty and/or wet operating environments.

  • Guides: Open the door. Spray silicone spray, Pledge™, or Zep 45™ onto the door guide runners and inside the guide.
  • Lock: Spray the slide lock with silicone spray or Pledge to promote smooth lock operation.
  • Chain Hoist: Apply a small amount of oil to roller chain.

ROLL UP DOORS

Safety Guidelines

Safety is a chief concern at Trac-Rite® Door. We strive to inform each customer of proper safety and operation of our doors. To ensure this goal is communicated, we supply our distribution network and customers with a warning label. The intention of this warning label is to remind customers of safe operation of all Trac-Rite doors.

Trac-Rite Customers

  • Adhere the warning label to all Trac-Rite doors. (Instructions for proper placement are enclosed with each order.) Please read both instructions and label carefully, as they contain important information about Trac-Rite doors.
  • Please read installation manuals with safety addendum and warning labels to familiarize yourself with how to operate overhead doors and high tension door springs safely.
Request Trac-rite Door Warning Labels

Trac-Rite Dealers and Distributors

  • Adhere the warning label to all Trac-Rite doors. (Instructions for proper placement are enclosed with each order.) Please read both instructions and label carefully, as they contain important information about Trac-Rite doors.
  • Send installation manuals (if not previously sent) with safety addendum and warning labels to previous customers and installations. Some users of our products are not aware of how to operate overhead doors and high tension door springs safely.
  • Complete the Request Form below for additional warning labels for your customers and submit to Trac-Rite.

Support Center

Spring Replacement

Replacing springs on a Trac-Rite Door is a job for a qualified door installer or experienced handyman. If in doubt, call a professional. Use our web site’s dealer locator to find a dealer in your area.

Ordering Springs

Roll up door replacement springs should be ordered and replaced in pairs. Due to product improvements, the replacement springs that you order may vary in finish (most replacements have the EP3 coating) and size compared to the door’s original springs. Before searching our parts store for new springs, gather as much of the following information as possible:

  • Month and year of manufacture
  • Number of coils
  • Length of original spring
  • Inside diameter of original spring
  • Model of door
What Model is My Door?
Selection

When searching through the selection of roll up door replacements springs on our web site, use the spring coil count, and inside diameter to refine your search. Note that the title for each spring indicates which model doors the spring may be used on. Click on the photo of one of the springs that matches your description so far, and review the detailed description and/or datasheet to verify that the spring falls within the timeframe that your door was manufactured.

View Replacement Springs
Spring Replacement Instructions

Download the instructions below and review completely before starting. Identify whether or not your door has a tension adjustment system and follow the applicable procedure.

Download Instructions

SHOP

SUPPORT CENTER

CONTACT US

800-448-8979

314 Wilburn Road
Sun Prairie, WI 53590-1469

Facebook Linkedin Instagram Youtube
A Division of

Copyright © Trac-Rite | All Rights Reserved | Website Design by Lion Tree Group | Privacy Policy

Support Center

What Model is My Door?

By looking at a few qualities of your roll up door, you should be able to identify which model you have, and narrow down the production date.

Earlier doors (prior to January 2004) used a “rounded” corrugation. These doors are either a 940 or 950. Doors produced in January 2004 and later utilized a “flat” corrugation, known as models 944, 955, or 988.

Flat ribs as seen on model 944, 955, and 988.
Rounded ribs as seen on model 940 and 950.
Model 944 (and prior to 2004 model 940) is by far the most common Trac-Rite door. Most (probably more than 99%) self storage and garden shed applications use this model. Model 950/955 doors are most likely to be found on a loading dock. Larger door openings (over 11′ wide or tall) are more likely to be the 988 door, clearly identifiable by the drum instead of an axle.

Model 988 is the only model to utilize a drum (large tube). Model 988 utilizes distinctive triangle shaped brackets.

To identify if your door is model 944 or 955, look at the brackets. Model 944 brackets have an upward angle to them, forming a parallelogram. They are stamped for rigidity. Nearly rectangular, Model 955 door brackets have a bend protruding at the top and bottom for additional strength.

To differentiate between doors with round profile corrugation (this would be either 940 or 950), look at the edges of the brackets. Model 940 door brackets are flat with a stamping for rigidity. Model 950 door brackets have a bend protruding at the top and bottom for additional strength.

The material of the bottom bar can tell you if the door was manufactured before or after May of 2008. Earlier doors feature an aluminum extruded bottom bar with a blade astragal. May 2008 and later doors are manufactured with a galvanized steel bottom bar equipped with a bulb/blade combination astragal.

Trac-Rite’s “windlock” door variants feature “hooks” on the sides of the door curtain which fit into a specialized track on the door guides. If ordering replacement guides, it’s important to order the correct version. Windlock doors are not common – when they are used, it is most likely on larger door sizes and/or in areas with a high risk of wind damage.

See below for a logic tree to determine which model door you have. Click the image to view full size.

Request Warning Labels

Name(Required)
Address(Required)
Opt in to receive important updates and exclusive offers via text message.
By signing up, you agree to receive automated marketing messages from us. Message and data rates may apply. You can opt out at any time by replying STOP.For more details on how we protect your information, view our Privacy Policy.